VSD Automation Sdn Bhd, is committed to protecting and respecting the privacy of its customers and other users of this Site (collectively “Customers”).

VSD Automation Sdn Bhd acknowledges the importance of privacy to its Customers.

This policy sets out the basis on which any personal data VSD Automation Sdn Bhd collects from its customers, or that Customers provide to VSD Automation Sdn Bhd, will be processed by VSD Automation Sdn Bhd.

 

1. INFORMATION VSD AUTOMATION SDN BHD MAY COLLECT FROM CUSTOMERS

VSD Automation Sdn Bhd may collect and process the following data about Customers:

  1. Information that Customers provide by filling in forms on the sites www.vsdautomation.com or that Customers have already provided at the time of becoming an account holder. VSD Automation Sdn Bhd may also ask Customers for information when Customers report a problem with VSD Automation Sdn Bhd’s sites;
  2. If Customers contact VSD Automation Sdn Bhd , VSD Automation Sdn Bhd may keep a record of that correspondence;
  3. Details of transactions Customers carry out through VSD Automation Sdn Bhd’s sites and of the fulfilment of Customers’ orders;
  4. Details of Customers’ visits to VSD Automation Sdn Bhd’s sites including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for VSD Automation Sdn Bhd’s own billing purposes or otherwise and the resources that Customers access.

 

2. IP ADDRESSES AND COOKIES

VSD Automation Sdn Bhd may collect information about Customers’ computers, including, where available, Customers’ IP addresses, operating systems and browser types, for system administration. This is statistical data about VSD Automation Sdn Bhd’s users‘ browsing actions and patterns, and does not identify any individual.

For the same reason, VSD Automation Sdn Bhd may obtain information about Customers’ general internet usage by using a cookie file which is stored on the hard drive of Customers’ computer. Cookies contain information that is transferred to Customers’ computer’s hard drives. They help VSD Automation Sdn Bhd to improve VSD Automation Sdn Bhd’s sites and to deliver a better and more personalized service. They enable VSD Automation Sdn Bhd :

  1. To estimate VSD Automation Sdn Bhd’s audience size and usage pattern;
  2. To store information about Customers’ preferences, and so allow VSD Automation Sdn Bhd to customise VSD Automation Sdn Bhd’s sites according to Customers’ individual interests;
  3. To speed up Customers’ searches; and
  4. To recognize Customers when Customers return to VSD Automation Sdn Bhd’s sites.

Customers may refuse to accept cookies by activating the setting on their browsers which allows them to refuse the setting of cookies. However, if Customers select this setting they may be unable to access certain parts of VSD Automation Sdn Bhd’s sites. Unless Customers have adjusted their browser settings so that they will refuse cookies, VSD Automation Sdn Bhd’s system will issue cookies when Customers log on to VSD Automation Sdn Bhd’s site.

 

3. WHERE VSD AUTOMATION SDN BHD STORES CUSTOMERS’ PERSONAL DATA

All information Customers provide to VSD Automation Sdn Bhd is stored on VSD Automation Sdn Bhd’s secure servers. Any payment transactions will be encrypted. Where VSD Automation Sdn Bhd has given Customers (or where Customers have chosen) a password which enables Customers to access certain parts of VSD Automation Sdn Bhd’s sites, Customers are responsible for keeping this password confidential. VSD Automation Sdn Bhd requires Customers not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although VSD Automation Sdn Bhd will use reasonable efforts to protect Customers’ personal data, VSD Automation Sdn Bhd cannot guarantee the security of Customers’ data transmitted to VSD Automation Sdn Bhd’s site; any transmission is at Customers’ own risk. Once VSD Automation Sdn Bhd has received Customers’ information, VSD Automation Sdn Bhd will use strict procedures and security features to try to prevent unauthorised access

 

4. USES MADE OF THE INFORMATION

VSD Automation Sdn Bhd use information held about Customers in the following ways:

  1. To ensure that content from VSD Automation Sdn Bhd’s site is presented in the most effective manner for Customers and for Customers’ computers;
  2. To provide Customers with information, products or services that Customers request from VSD Automation Sdn Bhd or which VSD Automation Sdn Bhd feel may interest Customers, where Customers have consented to be contacted for such purposes;
  3. To carry out VSD Automation Sdn Bhd’s obligations arising from any contracts entered into between Customers and VSD Automation Sdn Bhd; and
  4. To notify Customers about changes to VSD Automation Sdn Bhd’s service.

If Customers are existing customers of VSD Automation Sdn Bhd, VSD Automation Sdn Bhd will only contact Customers by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to Customers. If Customers are new customers of VSD Automation Sdn Bhd, VSD Automation Sdn Bhd will contact Customers by electronic means only if Customers have consented to this.

 

5. DISCLOSURE OF CUSTOMERS’ INFORMATION

VSD Automation Sdn Bhd may disclose Customers’ personal information to any member of VSD Automation Sdn Bhd’s group, which means VSD Automation Sdn Bhd’s subsidiaries, VSD Automation Sdn Bhd’s ultimate holding company and its subsidiaries.

VSD Automation Sdn Bhd may disclose Customers’ personal information to third parties:

  1. In the event that VSD Automation Sdn Bhd sell or buy any business or assets, in which case VSD Automation Sdn Bhd may disclose Customers’ personal data to the prospective seller or buyer of such business or assets;
  2. If VSD Automation Sdn Bhd or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets;
  3. If VSD Automation Sdn Bhd is under a duty to disclose or share Customers’ personal data in order to comply with any legal obligation, or in order to enforce or apply VSD Automation Sdn Bhd’s terms and conditions of online trading and other agreements; or to protect the rights, property, or safety of VSD Automation Sdn Bhd, VSD Automation Sdn Bhd’s customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

 

6. CUSTOMERS’ RIGHTS

Customers have the right to ask VSD Automation Sdn Bhd not to process Customers’ personal data for marketing purposes. VSD Automation Sdn Bhd will usually inform Customers (before collecting Customers’ data) if VSD Automation Sdn Bhd intends to use Customers’ data for such purposes or if VSD Automation Sdn Bhd intends to disclose Customers’ information to any third party for such purposes. Customers can exercise Customers’ right to prevent such processing by checking certain boxes on the forms VSD Automation Sdn Bhd use to collect Customers’ data. Customers can also exercise the right at any time by contacting VSD Automation Sdn Bhd.

VSD Automation Sdn Bhd’s site may, from time to time, contain links to and from the websites of VSD Automation Sdn Bhd’s partner networks, advertisers and affiliates. If Customers follow a link to any of these websites, please note that these websites have their own privacy policies and that VSD Automation Sdn Bhd do not accept any responsibility or liability for these policies. Customers must please check these policies before submitting any personal data to these websites.

 

7. ACCESS TO INFORMATION

VSD Automation Sdn Bhd considers it is the responsibility of parents to monitor their children’s use of our web site. Nevertheless it is our policy not to require personal information from persons known to be under the age of 18 years or offer to send any promotional material to persons in that category.

You are entitled to have access to any personal information relating to you which you have previously supplied to us over VSD Automation Sdn Bhd’s websites. You are entitled to edit or delete such information unless we are required by law to retain it.

If you wish to comment on or query our privacy policy, or if you wish to make a complaint or an inquiry regarding any personal information relating to you which may be in our possession, contact us.

 

8. RETENTION OF DATA

We will retain in a secure manner any information you provided us in connection with a particular transaction for a period of seven years after which we may destroy it.

 

9. CHANGES TO VSD AUTOMATION SDN BHD’S PRIVACY POLICY

Any changes VSD Automation Sdn Bhd may make to VSD Automation Sdn Bhd’s privacy policy in the future will be posted on this page without prior notice.

Questions about the Privacy Policy should be sent to us at sales@vsdautomation.com